Stories You Can Tell
By Melizzard | February 3rd, 2009 | Category: Featured 1, Thursday 1 | No Comments »
{Originally published on Chris Brogan}
Marketing a product is hard. Think about it. If you’re the chief storyteller of Skype right now, what are you going to say about the product that will encourage more usage, more uptake, more awareness? The product is fairly solid, has a known set of features, and is one of a few “name brand” products in the Voice over IP space. So what can you say about it?
Companies face this trouble all the time. What will you say about Pepsi? How will you talk about the Ford Flex tomorrow? What should Titleist tell you about their Pro V1 balls?
The Stories You Can Tell
- Talk about the people. Who drives a Flex?
- Talk about success. Who used Pro V1 balls to change their game?
- Talk about change. Did Pepsi help a community with an important project?
One often-used point of view for storytelling is of the newcomer. For instance, in the upcoming movie Coraline, the story features a young girl who discovers a mirror world where things are much darker and more strange. We see this world as she discovers it, from over her shoulder, so that we’re both discovering it, Coraline and you, at the same time.
Companies are looking at Blogger Relations programs like this. Find storytellers who can explore something and discover it with you over her shoulder. It’s a way to shut out the omniscient voice of marketing from above and to introduce the perspective of someone from the outside looking in.
If you’re Skype, maybe the story becomes how a small village in a corner of Romania learns how Skype connects them to the rest of the world. The story becomes about the people who bring the service to the village, and how things change with it in place. No part of the story talks about emoticons, video in mood, or any other features. It talks about humans and how they experience the product.
Tell Small Stories Well – Idea Handles
When I discover new things, I share what I learn. You probably do, too. When we learn new things, one way we retain them is by teaching others as soon as we have opportunity to do so. Can you tell small stories that come complete with “idea handles?”







